The fine print...
Please note that these are customized, hand-made products and turnaround time can take up to 14 days.
We currently ship in USPS flat rate envelopes and boxes. This saves you money and ensures a 2-day delivery once your products have left Brazen Bee Beauty. The prices for shipping that you are charged are below what we pay!! We eat some of that cost for you!
SUMMER HANDLING FEE $3.50
You will see a new handling fee during the Summer Months. We have determined that to maintain the highest possible standard we need to ship meltables with a thermal pouch and freezer pack(s). Because we use the highest quality ingredients with no fillers or preservatives it's critical to keep things cool on their way to you. We prefer to be transparent about this cost and why it's now included rather than doing a product price increase. We hope you appreciate our extra efforts to keep your products in pristine condition until they are in your happy hands!
Please note that these are customized, hand-made products and turnaround time can take up to 14 days. There are times when turnaround is even longer than that. I cannot provide refunds for wait times.
HOWEVER, there is a lot of the time that I do turn orders around and ship them in just a matter of days.
When I've had a large sale, I sometimes have a hard time hand-making so much product at one time. But my sincere commitment to high quality and one-on-one service are something that all of my current clients will tell you is well worth the wait when we get back up.
SO THANK YOU in advance for understand we are just people over here trying to serve people and we always do whatever in our powers we can to be sure things are out asap.
I typically do not provide refunds, but will hastily offer a store credit for allergies to a product, a product just turning out to not be right for you, product arrived damaged, etc.
Being a micro-business, refunds hit hard around here. What I do promise is that I work intensively with each client to be sure we find the right product and routine tailored to them.